MORE THAN GOLD DESIGNS PRIVACY POLICY

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from morethangolddesigns.co.uk (the “Site”).

 

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using “cookies”; these are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
Additionally when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers Paypal address, email address, and phone number). We refer to this information as “Order Information.”
When we talk about “Personal Information” in this Privacy Policy, we are talking both about Device Information and Order Information.

Newsletter – When you sign up for the More Than Gold Designs newsletter, we collect your email address, your name and name of shop where necessary, in order to send you updates on the latest launches, sales and products, we will not use this information for any other purpose.
If you wish to unsubscribe you may unsubscribe by emailing:info@morethangolddesigns.co.uk or by clicking the “unsubscribe” button at the bottom of any marketing email you receive.

 

WHY WE NEED YOUR INFORMATION

We rely on a number of legal bases to collect, use, and share your information, including:

  • as needed to provide my services, such as when we use your information to fulfil your order, to settle disputes, or to provide customer support;
  • when you have provided your affirmative consent, which you may revoke at any time, such as by signing up for my mailing list;
  • if necessary to comply with a legal obligation or court order or in connection with a legal claim, such as retaining information about your purchases if required by tax law; and as necessary for the purpose of our legitimate interests; for example, keeping details of your purchase history so we can provide you with a personalised service.

 


HOW DO WE USE YOUR PERSONAL INFORMATION?

We use the Order Information that we collect generally to fulfil any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:

  • Communicate with you;
  • Screen our orders for potential risk or fraud; and, only
  • When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.

We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimise our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).

 

SHARING YOUR PERSONAL INFORMATION

We appreciate the trust you place in us to handle your personal data correctly, because of that we promise not to sell your personal data to any third party under any circumstances.

We share your Personal Information with third parties that help us provide the service to you. We engage certain trusted third parties to perform functions and provide services to my shop, such as delivery companies. We will share your personal information with these third parties, but only to the extent necessary to perform these services.We may also share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.

 

YOUR INFORMATION OUTSIDE THE EU

In some instances, we may need to transfer your data to a company or organisation outside of the EEA. These transfers will only be made with the appropriate safeguards in place, including the standard data protection clauses outlined by the European Commission.

We may store and process your information through third-party hosting services in the US and other jurisdictions. As a result, I may transfer your personal information to a jurisdiction with different data protection and government surveillance laws than your jurisdiction. If I am deemed to transfer information about you outside of the EU, we will ensure to use methods that are Privacy Shield certified.

 

YOUR RIGHTS

If you are a European resident then you have a number of rights with regards us storing your information. They are:

  • You have the right to access and receive a copy of the personal information we hold about you by contacting us using the contact information below.
  • You may also have rights to change, restrict my use of, or delete your personal information. Absent exceptional circumstances (like where I am required to store data for legal reasons) I will generally delete your personal information upon request.
  • You have the right to object to my processing of some of your information based on my legitimate interests
  • You have the right to opt out of receiving marketing messages from me after providing your express consent to receive them. In such cases, I will delete your personal information unless I have compelling and legitimate grounds to continue using that information or if it is needed for legal reasons.

You can exercise any of these rights by emailing: info@morethangolddesigns.co.uk

 

DATA RETENTION

When you place an order through the Site, we will retain your Order Information only for as long as necessary. There are a number of things that will guide this timespan; for us to provide you with our service, to comply with my legal and regulatory obligations, to resolve disputes, and to enforce my agreements. for us to provide you with the service.

Generally we will keep your information for 4 years.

 

CHANGES

We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.

 

CONTACT US

For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at info@morethangolddesigns.co.uk